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Ellen Goodnight
Experience
Administrative Assistant, Lindemann Young Artist Development Program
2021 - Present
Assist the Administrator for the Lindemann Young Artist Development Program (LYADP) with administrative tasks including managing schedules, editing programs, and assisting with long term planning. Currently testing the implementation of a new all-in-one scheduling and program management program, Resonance.
Artistic Administration Intern
September 2019 - December 2019
Managed Wolf Trap Opera’s six city audition tour: corresponded with over 1,000 applicants, coordinated all travel and lodging arrangements, and oversaw daily audition schedules. Assisted with the processing and tracking of payments and expenses, submitting check requests, and reconciling monthly expenses worth over an estimated $200,000. Researched the implementation of DocuSign for Company usage, including document testing and presentation to directors; after which, it was adopted for regular use. Managed the submission and execution of Wolf Trap Opera’s Catherine Filene Shouse Career Development Grant, including the distribution of approximately $30,000 in funds. Gathered all data for WTO’s annual aria frequency list and designed posts for social media. Compiled and analyzed audition tour data and presented my findings for future planning endeavors.
Rehearsal Administrator
May 2020 - July 2021
Composed daily rehearsal schedules for more than 50 Company members: including all young artists, union representatives, guest artists, artistic and production staff in accordance with health protocols. Served as primary point of contact for all guest faculty and staff. Helped facilitate groundbreaking COVID-19 safety and health protocols for all Company members, including online industry auditions and masterclasses. Aided in testing and developing Wolf Trap Opera’s scheduling program, Procorio, as part of their 2019 OPERA America Innovation Grant.
Cafritz Young Artist Program Intern
September 2018 - December 2018
Assisted the program coordinator with various administrative tasks and composed daily schedules in accordance with mainstage schedules and artist contracts. Aided with audition tour management which included corresponding with over 1,000 applicants, booking travel accommodations, compiling audition schedules, and monitoring live auditions. Generated programs and program notes with translations and operated surtitles for live performances.
Box Office Assistant, Folger Theatre
August 2019 - April 2020
Processed ticket purchases and maintained accurate constituent information in Tessitura. Managed will call and window sales for performances and events; often during simultaneous performances held at multiple venues. Aided patrons with various matters including accessibility concerns, seat exchanges, complimentary ticket requests, and educational programming.
Consultant, Marketing & Digital Content
2021 - 2021
Design content for social media and other digital platforms, advertisements, and printed materials. Codified a style guide and created an asset library for future branding endeavors. Consulted with Executive Director on digital marketing strategy for 2021-2022 season.
Manager of External Affairs
2020 - 2021
Researched, developed, and implemented an entirely online season of streamed vocal recitals, including online ticket sales, virtual ticket distribution, and website optimization. Modernized VADC’s digital marketing capabilities: established and curated an Instagram account, optimized Facebook and Google advertisements, and expanded email marketing which yielded over 300 new patrons, 200 of which were outside the DC Metro Area. Acted as artistic producer for online recitals, which included editing and writing program notes, editing surtitles, and providing translations for works sung in French, German, and Italian. Serve as primary media and PR contact and aided in programming 2021-2022 season.
Biography
Ellen Goodnight
Up-and-coming arts administrator with robust experience in company management, artist services, rehearsal planning, project management, digital product development, and social media management. Proficient Microsoft Office, Adobe Creative Cloud, ArtsVision and other scheduling platforms, and Tessitura. Interested in working with emerging operatic artists and collaborating with fellow administrators to find new and exciting ways to make opera accessible to all audiences. Enjoys reading, podcasts, Baroque music, and dogs.
