Opportunities

The Director of Audience Experience is responsible for ensuring the highest level of customer care and optimizing the venue experience for audiences for Nashville Symphony and all concerts presented at Schermerhorn Symphony Center. The Director is responsible for: conceptualizing and implementing Front of House policies, logistics, and execution in coordination with colleagues across departments. Specific responsibilities include usher corps hiring, training, managing, and payroll; coordinating and communicating Front of House (FOH) activities, displays, and wayfinding; liaising with food and beverage, valet, and parking vendors; logistical coordination with Nashville peer organizations regarding downtown activity.