The Production Manager supports the New World Symphony (NWS) / New World Center (NWC), Technical Director and the Vice President, Program Operations by providing excellent technical, production, and customer service to ensure a positive experience for all artists, coaches, Fellows, staff, patrons and clients with associated activities and/or events. As directed by the Technical Director, the Production Manager works with a high degree of independence overseeing designated activities and events by making informed decisions that are in the best interest of NWS/NWC and its internal and external clients, advising the Technical Director of any technical and production operational issues, and maintaining strong communications with internal departments and external clients to evaluate and identify strategies to provide the highest quality experiences.