The Tessitura Network

Tessitura Network was born out of Metropolitan Opera’s frustration with its siloed ticketing and fundraising systems and a lack of better options on the horizon. In 1995 The Met’s board of trustees in New York City authorized $5 million to build an integrated customer relationship management (CRM) system, tailor-made for an arts and cultural organization. Chuck Reif, now Tessitura Network’s Chief Engineer, was appointed project manager for the development of Impresario (later renamed Tessitura), which became operational during the 1998–99 season.